Services & Support - USA
Phone: +1 (631) 427-3898 menu option #3 (9AM – 5PM Eastern Time)
Fax: +1 (631) 427-3902
Email: us.service@processsensing.com
Click here to request a Price Quote or questions for calibration services.
The service department at ROTRONIC offers various types of service:
- Repair & Exchange Service
For repair, return, warranty and exchange needs. - Calibration Service
Accredited and standard calibration services.
You can rely on a fast, high-quality and customer-orientated service from ROTRONIC. In order to serve all our customers in a reasonable time, we work on a first come first served basis. Most of our customers keep a stock of spare transmitters and probes that are important to their processes, something we also recommend, particularly for non standard products. We also offer an express repair service for emergency situations. If an instrument cannot be repaired and you do not have a reserve instrument, we will manufacture a compatible instrument in the shortest possible time.