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Services & Support

When you buy a product from ROTRONIC, you do not simply opt for a partner that sells you the measuring instrument, but also for a company that wants you to use the humidity and temperature measuring instruments in such a way that they afford you maximum benefits and are a reliable companion to you in your everyday work.

Do not underestimate the importance of the measurement of humidity and temperature: wrong temperatures or humidity can lead to expensive damage to products. Further, companies that sell food or pharmaceutical products to the USA are subject to strict regulations (FDA: Food and Drug Administration). Also do not forget that even the best products begin to measure inaccurately over time and need to be recalibrated.

If you need training in a product, want to hire our specialists to conduct humidity and temperature mapping to find the ideal storage place for your products in your production or storage rooms or need our calibration team to calibrate or adjust your measuring instruments according to SCS standard, use our after-sales services offered on the following pages.

In Switzerland, all after-sales services are available. In all other countries, the offer may be different (details on request).

 

Global service from Switzerland

  • SCS 0065 Accredited calibration laboratory ISO/IEC 17025
  • Calibration / Adjustment with ISO 9001 factory adjustment certificate
  • Repair and adjustment
  • Calibrations at your premises
  • Calibration seminars
  • General project consultation
  • Temperature mappings
  • Validation & qualification
  • GxP services for storage and shipping (GMP/ GDP)


Your contact

Romano Berni

Abteilungsleiter Measurement Solutions / After Sales Service
+41 44 838 11 88